FAQ – Frequently Asked Questions

Who are we?

Cayman Gateway Ltd. is a locally owned Cayman Islands based incorporated company that will secure, local and international, multi-currency, online credit card payment transactions for the eCommerce merchant. (Visa, Mastercard, American Express, Discover and Diner).

What is our refund policy?

If our service cannot be provided, other than acts of God, you can request to cancel at any time by email or phone. Our refund policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. All requests for a refund should be sent to info@caymangateway.com or contact us by phone at 1-345-743-4283.

What is a gateway and why do I need one?

A payment gateway is an e-commerce application that authorizes payment for e-businesses who wish to do business online. It is the virtual equivalent of a physical point of sale terminal where your transactions can take place securely and originate globally.

Many businesses that survived the 2008 recession did so thanks to their online store. Online revenues are averaged at 28% growth and continue to do so in a global economy.

Why should I use Cayman Gateway?

Firstly, we are local and available. We are most likely a half hour drive to your location, depending on traffic of course and if you don’t know us personally, you probably know someone who does.

Unlike other gateways or transaction methods, all transactions are cleared locally and therefore not subject to foreign tax. All revenues earned here, stay here.

How do I get started?

If you don’t have one already, you will need an account with the Bank of Butterfield.

Butterfield Form

We will guide you through the process and help you with your business plan and have provided a micro-business plan template for assistance.

What is my investment? (CI$)

Monthly Investment 99.00
Purchase Value 2%
Per transaction 0.50